Refund policy

Zenobia stands behind our products. If you are not completely happy you can return your order for a full refund or an exchange, whichever you prefer. No questions asked! We will even pay the return shipping charges. This is how confident we are that you will love our products.

Items returned for a replacement or exchange will be shipped out to you as soon as we receive the original item back. There are no shipping or restocking fees associated with returns. If you would like to return an item simply emails us at CustomerService@nutsonthenet.com or call us at our toll free number: 1-866-936-6242. We will then email you a return shipping label. The bank/credit card processing company takes up to 3 business days to fully process the refund. If you have any further questions about our 100% Guarantee or return policy please each out!